Shipping policy

Orders are packed and shipped Tuesday only. Most orders are fulfilled within 24 - 48 hours from the order date. Orders placed on the weekend and select holidays are processed on the next business day.


Local delivery

  • Local delivery is for those customers who live in Chicago, IL.  A local delivery fee will be assessed based on distance from our location.  Please put special instructions (including your Full Name, Delivery Address, and Telephone Number) in the NOTES section in checkout, and a representative will contact you within 24hrs or less.

Standard delivery

  • Standard delivery usually arrives within 7 - 10 business days from the shipped date, excluding holidays. However, please note that the Standard delivery range will vary depending on your zip code. An estimated range will be provided at checkout based on your zip code.
  • Standard delivery to Alaska, Hawaii, and P.O. Boxes addresses usually arrives within 5 - 9 business day from the shipped date, excluding holidays.
  • Standard delivery to APO/FPO addresses usually arrives within 18 business days from the shipped date, excluding holidays.

Express delivery

  • Express shipping orders placed Monday through Friday, excluding holidays, before 11:00 AM PST will usually arrive within 2-3 business days from the shipped date.
  • Holidays: Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Day, New Year’s Eve, New Year’s Day.
  • Express shipping is not available for Alaska, Hawaii, P.O Boxes, and APO/FPO addresses.

Next day delivery

  • Next Day Shipping is available on orders placed before 11:00am PST. Orders placed before 11am PST will arrive the following business day, by end of day. Next Day Shipping is only available to delivery addresses in the 48 contiguous states. Not valid for international delivery addresses or Alaska, Hawaii, U.S. territories, P.O. Boxes, or APO/FPO addresses. Orders placed on the following holidays are not eligible for Next Day Shipping: Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Day, New Year’s Eve, New Year’s Day.